To be fair, I was just there to get my AAA battery charged and retested. They did so and I ended up getting a free replacement battery with my AAA 3 year battery warranty. They were courteous and just as quick as they could be. (It takes about 2 hours to charge the battery up) The service manager was very helpful and professional and seemed to know all of her customers well and by their names. They seem to get a lot of repeat business. CLEANEST AUTOMOTIVE SHOP I HAVE EVER BEEN IN. I would definitely come back. Plus it does not suck being a block away from the ocean.