Redondo Beach, Whittier & Torrance Auto Repair

Great customer service. I've taken two different cars here for trouble shooting and have been vertyhappy with both experiences. I dread going to the mechanic. I found one that I can trust.

I had a very good experience with Osborn. Took my VW in for a issue with the window and though it took longer than expected, I received follow-up calls consistently from Jaime as to what was going on and they were kind enough to pay for a rental car for all the days my vehicle was tied up. They didn't replace anything more than I asked and were very honest! I noticed today my vehicle had even been washed. I had a great experience here and would recommend Osborn.

I always appreciate honesty from any service provider. Jaime provides above average customer service, she gives a detailed analysis and helps you determine what repairs are a priority based on the age, condition, and plans you have for your vehicle. I never worry about being oversold to when I go to Osborn's.

How in the world does Osborn's only have three stars in cyber sapce?!?!? In reality land this is the BEST Automotive shop in SoCal!! Not only is it over the top clean and classy, but the staff is knowledge, helpful and always honest. Â I recently had about a million lights on my dash to service my car, I took it into Osborn's, and after diagnostic test, they determined a major issue and were surprised that this was occurring on such a new car (2009 VW EOS). They sent me to the dealer and encouraged me to look into recall noticed around that issue. When I took it to the dealer, they addressed it for $700 bucks WITHOUT any mention of the recall. After all the spent cash, I heeded Jamie @Osborn's recommendation and SHE WAS RIGHT!! Â Who has two thumbs and getting her money back? This gal!! All due to the attentive staff at Osborn's that actually cares about their customers. Â Another experience that soon followed was a light again appeared on my dash, so I dashed into Osborn's to see what the issue was. It was already after they had closed, but I was nervous to drive the ten miles home. Fingers crossed, I pulled into the lot, Ashley met me with a smile, adjusted the tire pressure, EXPLAINED in laymen terms something about atmospheric pressure and temperature change related to tire pressure and sent me on my way free of charge. Where in our modern times does that level of customer service happen? At Osborn's!!

Top notch!!!! Excellent service!!! See Jaime or Ashley they make you feel like family when you're there and always use quality parts,with great mechanics you won't regret coming here!!!

My 17 year old sister called me panicked that her car wouldn't start, and me being in LA could do nothing to help her, so I instructed her to have triple A tow her to Osborns and then have them drive her home in their smartcar.Turns out absolutely nothing was wrong with her car, so when it was picked up the following morning, Osborns said since they couldn't recreate the problem, there was no charge whatsoever. We didn't have to pay anything! That really said a lot to me about their business since they easily could have come up with some problem or part replacement... but instead they were honest. Thanks Osborns! Will definitely come back for future car problems :)

$20 flat to fill a propane tank!!! Â Cash only.

Consistent, quality service. My car is always ready at the promised time, and they wash it too! It feels very "red carpet" but with good value for money.

Great service and did only what was needed unlike the dealers... right down the street and great coffee......

Quick service.