I fell very comfortable taking my cars to Osborn's. The matter of trust is so very important. I've been in other places and felt that I've been raked over the coals and the role of the Service Advisor is to determine how to best shake me, the customer, down. Osborn's is not like that. Jaime is a pleasure to work with. It may be a bit farther to go for service, but for me it is worth it.